Privacy Policy

Brandtop Spots LLC runs serenekind.com under the name Serene Kind. This policy covers information collected on this website.

• Name, email, phone, delivery address and order details.
• Messages you send through the contact form.
• If you sign up for Serene Kind Alerts: your mobile number, the date and time, your IP address and the exact consent wording you agreed to.
• Basic technical information (IP address, browser, pages viewed) to keep the site running and secure.

• To process, ship and support orders.
• To send emails or texts you have asked for.
• To prevent fraud and meet legal and tax obligations.

We use your mobile number only to send the Serene Kind Alerts messages you agreed to. Reply STOP to cancel and HELP for help at any time.

Mobile numbers and SMS opt-in data and consent are not shared with, sold or rented to third parties or affiliates for their marketing or promotional purposes. They are shared only with the messaging provider that delivers our texts, for that purpose alone.

We share information with service providers that help run the shop — payments, shipping carriers, email and text delivery, hosting — limited to what each needs. We may disclose information when the law requires it. We do not sell personal information.

Your basket is kept in your browser's local storage. We don't use advertising or cross-site tracking cookies.

Order records are kept as long as tax and accounting rules require. SMS consent records are kept while you are subscribed and for a period afterwards as proof of consent. Ask us to delete anything else and we will.

You can ask to access, correct or delete your information, and opt out of email (link in each email) or texts (reply STOP). Residents of some states have additional rights; contact us to use them.

This site isn't aimed at children under 13 and we don't knowingly collect their information.